Privacy Policy

This Privacy Policy explains how MIHU collects, uses, and discloses your personal information in connection with the operation of the official MIHU website.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We only collect and use personal information that is necessary to comply with our legal obligations, help us manage our business, and provide you with the services you request.

When you register on our website, place an order, subscribe to our newsletter, or respond to surveys, we may collect your information.

When ordering or registering on our website, you may be asked to provide the following information: your name, email address, mailing address, and phone number. However, you can also visit our website anonymously.

How We Use Your Information

The information you provide to us is used for the specific purposes for which it was provided, as well as for other purposes permitted by law. The information we collect from you may be used to:

  • Personalize your experience on our website.

  • Improve our website and your shopping experience.

  • Enhance customer service.

  • Process transactions, including handling payments and delivering purchased products or requested services.

  • Manage contests, special promotions, surveys, events, or other website features.

  • Send periodic emails. The email address you provide for order processing may also be used to occasionally send company news, updates, and information about related products or services, as well as important notices and updates related to your order.

Legal Basis for Processing Personal Information

If you are located in the European Economic Area (“EEA”), we process your personal information under the following conditions:

  • Consent: Where we have obtained your consent to process your personal information, such processing is carried out in accordance with Article 6(1)(a) of the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

  • Contractual Necessity: If processing your personal information is necessary to perform a contract with you or to take steps at your request prior to entering into a contract, such processing is based on Article 6(1)(b) of the GDPR.

  • Legal Obligation: If we are required to process your personal information to comply with a legal obligation, such processing is based on Article 6(1)(c) of the GDPR.

  • Legitimate Interests: If processing is necessary for our legitimate interests, such processing is based on Article 6(1)(f) of the GDPR.

Please note that if you have provided consent for the processing of your personal information, you may withdraw your consent at any time by sending an email to us. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to your withdrawal.

Your Rights

We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date. You have the right to access, correct, or delete the personal information we collect. You also have the right to restrict or object to further processing of your personal information at any time.

You have the right to receive your personal information in a structured and commonly used format and, where technically feasible, to have your personal information transmitted directly to a third party.

You can exercise your rights by sending an email to us. We will respond to your request within a reasonable timeframe and take all reasonable measures to ensure that your personal information is accurate and current.

How We Protect Your Information

You are responsible for maintaining the security of your username and password on MIHU. We recommend choosing a strong password and changing it regularly. Please do not use the same login credentials (email and password) on multiple websites.

Do We Use Cookies?

Yes. Cookies are small files sent to your computer’s hard drive through your web browser by the website or its service providers (if your browser settings allow). This enables the website or service provider’s system to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about website traffic and interactions in order to improve our website.

FAQ

The delivery method for our European company's express shipping takes 2-3 working days and is handled through courier companies such as DHL/UPS/FedEx.

We highly recommend using PayPal for making the purchase of our products.

Call us, contact us via email, or use WhatsApp to get in touch with us quickly. We will provide a solution promptly.

Sure, our company is originally an enterprise integrating R&D, production and sales. We can meet the demands for personalized customization as well as large-scale orders!

Of course, you can purchase our latest products in large quantities or customize them according to your specific needs.

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